Welcome to Cheap Modizzy Store! Below, you’ll find answers to some of the most common questions about our products, shipping, returns, and more. If you don’t find what you’re looking for, feel free to contact our customer service team at [email protected].
Product Questions
What types of products do you offer?
We offer a wide range of fashion items including Denim, Hoodies, Pants, Shirts, Shorts, Sweatshirts, and Track Sweatpants. Our collection is designed to keep you stylish and comfortable.
Are your products true to size?
Yes, our products are true to size. However, if you have any specific sizing concerns, please refer to our size guide available on each product page or contact our customer service for assistance.
Shipping & Delivery
What are your shipping options?
We offer two shipping options: Standard Shipping via DHL or FedEx, which costs $12.95 and delivers within 10-15 business days, and Free Shipping via EMS for orders over $50, which delivers within 15-25 business days.
Do you ship internationally?
Yes, we ship globally except for some remote areas in Asia. If you’re unsure about delivery to your location, please contact us at [email protected].
How can I track my order?
Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the date of receipt. Items must be in their original condition with all tags attached. Please contact our customer service team to initiate a return or exchange.
How do I return an item?
To return an item, please contact our customer service team at [email protected] for instructions. We will guide you through the process and provide you with a return address.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal. All transactions are secure and encrypted to protect your information.
Can I create an account?
Yes, you can create an account on our website to track your orders, save your shipping information, and receive exclusive offers. Simply click on the “Sign Up” button at the top of the page.
Customer Service
How can I contact customer service?
You can reach our customer service team via email at [email protected]. We are here to assist you with any questions or concerns you may have.
What are your customer service hours?
Our customer service team is available Monday through Friday, 9 AM to 5 PM PST. We strive to respond to all inquiries within 24 hours.
Thank you for choosing Cheap Modizzy Store. We are committed to providing you with a seamless shopping experience and high-quality fashion at affordable prices. Happy shopping!